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Terms & Conditions

TERMS AND CONDITIONS

Please review the basic rules that govern the use of and purchase of our products.

Website, Instagram and Facebook use:
Use of www.petitbarcelona.com constitutes acceptance of these terms and conditions. Petit Barcelona Pty Ltd may make changes to the information on our website and social media sites or to services described therein, at any time and without notice. Petit Barcelona Pty Ltd may change, move, delete or add to the site frequently.

Use restrictions:
All trademarks, service marks, trade names and photography are the property of Petit Barcelona Pty Ltd. No use of these may be made without the prior written consent of Petit Barcelona Pty Ltd. The products, logos, designs, advertisements and photographic images described or displayed are the intellectual property of Petit Barcelona Pty Ltd and may not be used without permission. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this sites. Petit Barcelona shoes and bags can only be purchased for personal use and may not be resold or hired out for commercial use without the express written consent of Petit Barcelona. Any violation of this may result in legal action.

Communications and submissions:
All communications, comments, feedback, suggestions, ideas or other submissions offered to Petit Barcelona Pty Ltd shall be and remain the property of Petit Barcelona Pty Ltd. In turn, Petit Barcelona shall be free to use the content of such communications (including ideas, inventions, concepts, techniques) for any purpose including development and/or marketing of goods and services. 

Products:
Products seen on Petit Barcelona have limited availability and are subject to supply. Descriptions, specifications, colours and pricing are subject to change at any time and without any notice. Prices displayed on the site are quoted in Australian Dollars (AUD).

Links:
Petit Barcelona Pty Ltd may provide links or references to other sites, but is not responsible for the content of such other sites and shall not be liable for any damages or injury arising from that content.

Disclaimer:
By your use of this site, you acknowledge that the use of this site is at your sole risk. That you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site and that Petit Barcelona shall not be liable for any damages of any kind related to your use of this site.

Limitation of liability:
Petit Barcelona Pty Ltd shall not be liable for any damages of injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.

Miscellaneous:
This site and its contents are displayed solely for the purpose of promoting Petit Barcelona Pty Ltd and its products and services. This site is controlled and operated by Petit Barcelona Pty Ltd and reserves the right to make changes to the information in the site or services described therein, at any time without notice.

Duration:
You may terminate this agreement at any time. Petit Barcelona Pty Ltd may terminate this agreement at any time without notice and deny you access to the site if you fail to comply with the provisions of this agreement.

We reserve the right:

  • to cancel any order, at which time, we will immediately notify this action by email or phone, using the email address or number/s provided. We will refund the monies paid using the original method received.
  • that all orders are subject to availability of stock
  • to take reasonable steps to verify that the order and credit details are bona fide

Pre-order:

Select women's classic styles will be available for pre-order. These are due to be delivered to our warehouse by the end of July 2020.  However we reserve the right to delay the order due to shipping delays, COVID19 production delays and other environmental causes. 

All pre-orders will be processed through our website. Full payment will be taken at the time of checkout. Once the orders have been packed and dispatched the customer will receive an order shipment confirmation via email and a tracking number.

Pre-order products are often a limited product, and although we often encourage you to secure them, we also ask that you commit and are certain of your pre order. We do not take cancellations on pre orders or refunds prior to shipping, same exchange and return policies to normal purchases apply.

Please note, if one of the items you've purchased is not yet available, we will only ship your order once all items are in stock. Should you wish to have part of your order shipped before or separately you must pay for additional shipping. In order to make an additional shipping payment or amend your pre-order please contact us at hola@petitbarcelona.com

 

 

Getting the right fit
Petit Barcelona Fit Guide

 

We often talk instore about the perfect fit. What we’re looking for, how it should feel, and how to overcome any niggly foot problems you may be having. 

So, we asked Lauren, owner of Petit Barcelona, to sit down and answer a few questions that we’re asked regularly. Questions around fit, leathers and care of our sandals. Have a watch below to see Lauren answer some of these questions, and read on to learn a little more.

 

How do I find my size?

The first thing you need to consider when buying a pair of Spanish sandals is the length of your foot. The length, not the width, of your foot will determine your size.

Petit Barcelona Shoe Size Guide Women
Petit Barcelona Shoe Size Guide Children

Does width matter?

Our Spanish sandals are made from the highest quality Spanish leathers, and will gently soften and mould to the shape of your foot. This will happen whether you have a narrow foot or a wide foot. Our Avarcas will give only as much as they need to.

Tip: to speed up this process you can wear them around the house with a pair of socks (or two!).

While our Avarcas are made to a standard size some leathers will better suit narrow or wide feet. 

 

My shoes have arrived and are feeling very snug, is this ok?

It sure is! We want them to feel a little snug across the front of your foot! This is the part that will soften and mould to your foot with wear.

If your feet are within the stitching on the insole of the shoe you have the right size. Long toes may peep through the front of the shoe, others may not. This is a normal variance.

If the shoe feels a little snug but you’re not experiencing actual pain, you have the right size.

 

The back straps are quite loose or won´t stay up. Is this the right fit?

Your back straps should sit firm on your heels. They will naturally fall to the widest part of your heel as they wear in. They will at first feel like they might fall off, but they won´t completely. If your straps are gaping, or sliding up and down as you walk, but your length is fine, then our shoes are not the right fit for your heel shape.  

Alot of people who can´t wear backstraps normally, choose our Platform Avarcas or Wedge Espadrilles, as the incline of the shoe means that the back strap stays up higher than the Flat Avarcas. 

 

Should my toes be visible or not?

As all feet are different shapes, the length of your toes are too. Whether or not your toes are visible is not an indication that your shoes fit or not. We like to think that when you haven´t had a pedicure, our shoes hide a multitude of sins! 

 

I don’t think I have the right size. What should I do?

If your Spanish Avarcas are snug to the point of pain you may need to go up a size. If your foot is within the stitching but the backstrap is falling, you may need to go down a size.

But don’t despair, our desire for the perfect fit is supported by our generous returns policy. 

 

What is the difference in fit between the styles?

Petit Barcelona owner, Lauren, fills us in on all of the differences between each of the styles - Flat Avarcas, Platform Avarcas, Wedge Espadrilles in the videos below! Have a listen, and if you have any further questions, let us know via email hola@petitbarcelona.com 

 

 

Easy, hassle free returns & exchanges!

We offer free returns on your first pair of shoes.

To get the returns process started, email us at Returns@petitbarcelona.com and let us know your order number and what you´d like to return or pop into our boutique store at Camp Hill.