Returns are on us!

 

 

RETURNS AND EXCHANGES

We´re taking the hassel out of online shoe shopping. 
We´ll cover the cost of your return, if the size isn´t quite right.
Purchase your shoes online (Australian residents only) or in our Brisbane store.
Try them on around the house.
If you aren´t totally in love with the fit, we´ll pick them up from you for free.

  

ONLINE PURCHASES

How do I return or exchange an order?

1. Email us at hola@petitbarcelona and let us know:

- Your name, order number, whether you want a refund or exchange and your return address.

2. Once approved, we will email you a return label.
Please print and attach it to the compostable satchel we sent the shoes in.

3. Our couriers collect your package at a time convenient for you.

Once we have received your returned item we will issue a refund/ exchange within 1 week.
You will be notified by email once the refund has been processed.

 

 

INSTORE PURCHASES

How do I return or exchange an order?

1. Email us at hola@petitbarcelona and let us know:
- Your name, order number, whether you want a refund or exchange and your return address.

2. Drop into our store with the payment card you purchased the shoes with,
and we will look after you!

 

Camp Hill Marketplace
Petit Barcelona
Shop 7a, 25 Samuel Street
Camp Hill, Brisbane Qld 4152
Phone. 07 3158 2215
Email: hola@petitbarcelona.com

Getting the right fit!
Petit Barcelona shoe guide