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Terms & Conditions

TERMS AND CONDITIONS

Please review the basic rules that govern the use of and purchase of our products.

Website, Instagram and Facebook use:
Use of www.petitbarcelona.com constitutes acceptance of these terms and conditions. Petit Barcelona Pty Ltd may make changes to the information on our website and social media sites or to services described therein, at any time and without notice. Petit Barcelona Pty Ltd may change, move, delete or add to the site frequently.

Use restrictions:
All trademarks, service marks, trade names and photography are the property of Petit Barcelona Pty Ltd. No use of these may be made without the prior written consent of Petit Barcelona Pty Ltd. The products, logos, designs, advertisements and photographic images described or displayed are the intellectual property of Petit Barcelona Pty Ltd and may not be used without permission. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this sites. Petit Barcelona shoes and bags can only be purchased for personal use and may not be resold or hired out for commercial use without the express written consent of Petit Barcelona. Any violation of this may result in legal action.

Communications and submissions:
All communications, comments, feedback, suggestions, ideas or other submissions offered to Petit Barcelona Pty Ltd shall be and remain the property of Petit Barcelona Pty Ltd. In turn, Petit Barcelona shall be free to use the content of such communications (including ideas, inventions, concepts, techniques) for any purpose including development and/or marketing of goods and services. 

Products:
Products seen on Petit Barcelona have limited availability and are subject to supply. Descriptions, specifications, colours and pricing are subject to change at any time and without any notice. Prices displayed on the site are quoted in Australian Dollars (AUD).

Links:
Petit Barcelona Pty Ltd may provide links or references to other sites, but is not responsible for the content of such other sites and shall not be liable for any damages or injury arising from that content.

Disclaimer:
By your use of this site, you acknowledge that the use of this site is at your sole risk. That you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site and that Petit Barcelona shall not be liable for any damages of any kind related to your use of this site.

Limitation of liability:
Petit Barcelona Pty Ltd shall not be liable for any damages of injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.

Miscellaneous:
This site and its contents are displayed solely for the purpose of promoting Petit Barcelona Pty Ltd and its products and services. This site is controlled and operated by Petit Barcelona Pty Ltd and reserves the right to make changes to the information in the site or services described therein, at any time without notice.

Duration:
You may terminate this agreement at any time. Petit Barcelona Pty Ltd may terminate this agreement at any time without notice and deny you access to the site if you fail to comply with the provisions of this agreement.

We reserve the right:

  • to cancel any order, at which time, we will immediately notify this action by email or phone, using the email address or number/s provided. We will refund the monies paid using the original method received.
  • that all orders are subject to availability of stock
  • to take reasonable steps to verify that the order and credit details are bona fide

Competitions

Travel with Petit Barcelona competition

From 1st June 2022, Petit Barcelona is running a social media promotion called Travel with PB. The contest is open to Australian residents, who post an image, story or reel on instagram of their Petit Barcelona shoes on vacation. They must tag #petitbarcelona in order to qualify. 

One entrant will be chosen per month (on the 1st of the following month) randomly from the entrants the previous calendar month. 

The winner will be gifted 1 eGift card to the value of AUD $200 to be used within a 1 year period. The eGift card can be reedeemed for product from the online store or instore in Brisbane. It is not redeemable for cash. If the product redeemed is returned the balance is given in another eGift Card.  

 

Win a custom pair of shoes competition

From Sunday 19th June 2022 at 9am and coinciding with the End of Financial Year Sale, Petit Barcelona are giving you the chance to win a pair of shoes custom made. 

One lucky winner will be chosen at random from the entrants at the end of the sale period (to be decided). 

The methods of entry is one purchase of a shoe product in the sale period (instore or online) equals one entry into the competition. You can enter as many times as you purchase shoes. The entries will be derived from the shopify orders log which serves as the official entrant record of the competition. One winner will be chosen at random and the winner notified via email and phone call.

The winner will be given the opportunity to design one of the following pairs of custom made shoes 1) Flat Avarca 2) Platform Avarca 3) Wedge Espadrille. 

Designing a pair involves working closely with the owners of Petit Barcelona to choose an available and appropriate leather for the toe upper and for the backstrap. This will be done in consultation (via video call and email) with the winner and owners at a time convenient for both. This will be done prior to September 2022. The shoe will be created and shipped to the winner in Spring 2022 with no cost born to the winner. The shoes are final and no changes can be made to the shoes once they have been created. They cannot be returned for a refund or exchanged. 

The total value of the prize is AUD $350. Which includes labour, materials, transport, customs and shipping to the customer in Australia. 

 

Getting the right fit
Petit Barcelona Fit Guide

 

We often talk instore about the perfect fit. What we’re looking for, how it should feel, and how to overcome any niggly foot problems you may be having. 

So, we asked Lauren, owner of Petit Barcelona, to sit down and answer a few questions that we’re asked regularly. Questions around fit, leathers and care of our sandals. 

How do I find my size?

The first thing you need to consider when buying a pair of Spanish sandals is the length of your foot. The length, not the width, of your foot will determine your size. We recommend you go with your standard size.

Narrow Fit - shop the standard fit collection and choose your standard size. If you are between sizes, go down a size. The best leathers for a narrow fit and thin achilles is to choose the thicker Nubuck leathers which will provide more support. 

Standard Fitshop the standard fit collection and choose your standard size. All of the leathers in the range will suit your feet.

Slightly Wide Fit - shop the standard fit collection and choose a leather that will give and mould to your foot shape - suede's and box calf leathers. It is also recommended that you try the New Wide Fit Collection as these will also provide the width you need. 

Wide "D" Fit - shop the NEW Wide Fit Collection if your feet are traditionally wider than standard (see further information below). Available in a selection of Flat Avarcas and Platform Avarcas - Shop here. Stick with your standard size as we have made the width slightly larger to accommodate the extra width room you require. 

 

Need an extra wide fit?

Love our shoes but find that the width isn’t wide enough? Then our NEW Wide Fit Collection is for you. 

Introducing our new Collection of Flat Avarcas and Platform Avarcas in a wider “D’” fitting size. Our first drop comes in our best selling Almond Nubuck, Black Suede and Metallic Braided Champagne Box Calf in both Flats and Platforms. 

How does the Wide Fit Collection work?

Our Wide Fit Collection is essentially the same standard fit length, but the width is wider than your standard fit. 

If you are normally a size 38 in length but a wide fit, most of the time you would have sized up to a 39 to accommodate the extra width needed. By going up a size, it often left you with a little too much room at the back of the shoes.

To check if our New Wide Fit Collection is perfect for you, please consult our size guide below (the column on the far right - Wide Fit Width - CM).

My shoes have arrived and are feeling very snug, is this ok?

It sure is! We want them to feel a little snug across the front of your foot! This is the part that will soften and mould to your foot with wear.

If your feet are within the stitching on the insole of the shoe you have the right size. Long toes may peep through the front of the shoe, others may not. This is a normal variance.

If the shoe feels a little snug but you’re not experiencing actual pain, you have the right size. 

If your shoes are too tight across the top of your feet, or your toes are pinching, then the NEW Wide Fit Collection of Flats and Platforms will be perfect for you. 

Simply shop the available Wide Fit Collection here

 

The back straps are quite loose or won´t stay up. Is this the right fit?

Your back straps should sit firm on your heels. They will naturally fall to the widest part of your heel as they wear in. They will at first feel like they might fall off, but they won´t completely. If your straps are gaping, or sliding up and down as you walk, but your length is fine, then our shoes are not the right fit for your heel shape.  

Many people who can´t wear back straps normally, choose our Platform Avarcas or Wedge Espadrilles, as the incline of the shoe means that the back strap stays up higher than the Flat Avarcas. 

 

Should my toes be visible or not?

As all feet are different shapes, the length of your toes are too. Whether or not your toes are visible is not an indication that your shoes fit or not. We like to think that when you haven´t had a pedicure, our shoes hide a multitude of sins! 

 

I don’t think I have the right size. What should I do?

If your Spanish Avarcas are snug to the point of pain you may need to go up a size. If your foot is within the stitching but the back strap is falling, you may need to go down a size.

Any further questions, please contact us via email at customerservice@petitbarcelona.com